StudyMoon (“we”, “our”, “us”) respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
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StudyMoon (“we”, “our”, “us”) respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
This Privacy Policy explains how StudyMoon collects, uses, stores, shares, and protects information when you access or use our website, platform, applications, and services.
1. About StudyMoon
StudyMoon is an education loan facilitation and scholarship guidance platform operating across India since 2018. StudyMoon is not a bank, NBFC, financial institution, university, college, or scholarship funding body.
2. Information We Collect
We may collect the following categories of information: • Personal Information: Name, phone number, email address, residential address, date of birth. • Academic Information: Course details, institution details, admission status. • Financial Information: Income details, co-applicant details, documents required for loan facilitation. • Documents: Identity proof, academic records, income proof, bank-related documents. • Technical Information: IP address, device identifiers, browser type, cookies, usage logs. • Communication Data: Emails, calls, chat records, support requests.
3. Purpose of Data Collection
We collect and process personal data solely for: • Facilitating education loan applications with partner banks and NBFCs. • Guiding students for scholarships, admissions, and related services. • Communicating service-related updates. • Compliance with legal and regulatory requirements. • Improving platform functionality and user experience.
4. Data Sharing & Disclosure
StudyMoon may share user data strictly on a need-to-know basis with: • Partner banks and NBFCs for loan processing. • Educational institutions for scholarship or admission facilitation. • Government portals or authorities where required. • Service providers for hosting, analytics, communication, or security. We do not sell or trade personal data.
5. Cookies & Tracking Technologies
StudyMoon uses cookies and similar technologies for analytics, performance optimization, and user experience improvement. Users may disable cookies via browser settings; however, certain features may not function properly.
6. User Content
Any information voluntarily shared by users in public areas of the platform may be visible to others. Users retain ownership of their content but grant StudyMoon a non-exclusive license to use such content for platform operations and promotional purposes.
7. Data Storage & Retention
• All user data is stored and processed in India. • Documents uploaded for loan or scholarship facilitation are stored securely and accessed only by authorized personnel. • Documents are archived and permanently deleted after a maximum period of 12 months unless required for legal or regulatory purposes.
8. Data Security Measures
StudyMoon employs reasonable administrative, technical, and physical safeguards including encryption, access controls, and secure servers to protect data against unauthorized access or disclosure.
9. User Rights
Users have the right to: • Access and update personal information. • Request correction or deletion of personal data. • Withdraw consent where applicable. Requests may be sent to support@studymoon.com.
10. Third-Party Links
Our platform may contain links to third-party websites. StudyMoon is not responsible for the privacy practices of such external sites.
11. Children’s Privacy
StudyMoon does not knowingly collect data from children below 13 years of age. Users below the legal age of majority must have parental or guardian consent.
12. Job Applicants
Information submitted for employment purposes may be retained and shared with third-party recruitment partners strictly for evaluation purposes.
13. Policy Updates
StudyMoon may revise this Privacy Policy at any time. Continued use of the platform constitutes acceptance of updated terms.
14. Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India. Courts in India shall have exclusive jurisdiction.
15. Marketing & Service Communication
StudyMoon may send service-related communications necessary for processing education loan or scholarship requests. Promotional communications are optional and users may opt out at any time.
16. Compliance
All personal data is processed in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
17. Contact Information
For any privacy-related queries, contact: Email: support@studymoon.com
